Shipping policy
Last updated: April 2026
How We Ship
All orders are shipped via Aramex South Africa, door-to-door to your provided shipping address. We do not ship to PO Boxes or Postnet addresses.
Processing Time
Orders are processed within 1–2 business days of payment confirmation. Orders placed over weekends or on South African public holidays are processed on the next available business day.
You will receive an order confirmation email after purchase and a shipping confirmation email with your Aramex tracking number once dispatched.
Delivery Time
| Destination | Estimated Delivery |
|---|---|
| Major urban areas (JHB, CPT, DBN, PTA) | 8–11 business days from dispatch |
| Secondary cities & towns | 8–11 business days from dispatch |
| Remote & outlying areas | 10–14 business days from dispatch |
Important: Delivery times are estimates from the date of dispatch, not the date of order. To set realistic expectations, please allow up to 13 business days from your order date before your parcel arrives — this accounts for both processing and delivery time. Business days exclude weekends and South African public holidays.
Fullpace is not responsible for delays caused by Aramex operational capacity, incorrect addresses, failed delivery attempts, public holidays, load shedding, or other circumstances beyond our reasonable control. Nothing in this clause limits your rights under the Consumer Protection Act 68 of 2008 where goods are not delivered within a reasonable time.